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Frequently Asked Questions

How do I place an order?

Ordering is simple! Just visit our 'Menu' page, select your desired plan, customize your meals if you wish, and follow the prompts to checkout. You'll receive a confirmation email once your order is successfully placed.

Can I customize my meal plan?

Absolutely! After subscribing to a plan, you’ll receive a link to customize your meals based on the available options for that week. You can choose your main dishes, sides, and even the type of bread you prefer."

What delivery areas do you cover?

Currently, we deliver to Scarborough, Toronto, North York, East York, York, Markham, Mississauga, Etobicoke, Brampton. We are constantly expanding our delivery zones, so stay tuned for updates!

Do you offer options for specific dietary requirements?

Yes, we cater to various dietary preferences including vegetarian, vegan, and gluten-free. Please check our menu for detailed information on each dish.

How do you ensure the quality and freshness of your meals?"

Quality and freshness are our top priorities. We source the freshest ingredients locally, prepare meals on the day of delivery, and follow strict quality control measures to ensure that you receive the best dining experience.

What are your delivery times?

Our delivery window is typically from 8 AM to 4 PM. If you have specific delivery instructions, please mention them at the time of ordering.

How does the subscription model work?"

Our subscription model is designed for convenience. Choose a plan that suits your needs, and we’ll deliver meals to you on a regular basis. You can modify, pause, or cancel your subscription with 1 day prior notice.

Are there any discount programs available?

Yes! We offer special discounts to students and periodically run promotional offers. Sign up for our newsletter to stay updated on the latest deals.

What is your cancellation policy?

Subscriptions can be paused with 1 day notice but cancelation depends on your chosen plan/service. For one-time orders, cancelation is not permitted, please contact us before your scheduled delivery for a full refund.

How can I provide feedback or make a special request?

Your feedback is valuable to us! You can provide feedback or make special requests through our contact form on the website, or directly reach out to our customer service team.

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